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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Dan Gulick

November 28, 2023

5  out of  5 rating by Dan Gulick
"Great service and fast delivery of cards."

Charles Shukuru

November 25, 2023

5  out of  5 rating by Charles Shukuru
"So helpful"

Felicia Burk

November 22, 2023

5  out of  5 rating by Felicia Burk
"I was referred to Dan by a co-worker 4 years ago and I’ve been with them since. Truly appreciate this office! They are always friendly, and willing to help!"

Alexander Gaskin

November 22, 2023

5  out of  5 rating by Alexander Gaskin
"Very pleasant State Farm Branch and very easy to work with for customers and Dealerships!"

Mandy Walts

November 17, 2023

5  out of  5 rating by Mandy Walts
"Thank you for taking care of us! The customer service is wonderful- we inadvertently missed a payment and Maureen made sure that our policy didn’t lapse. We’re not just an account- they treat you like a person!"

Halle Bristol

November 13, 2023

5  out of  5 rating by Halle Bristol
"From my first car and apartment to my first accident, Dan and his incredibly team have been welcoming, supportive, and knowledgable every step of the way. They ensure I’m getting the best rate and invest in the safest and best options!"

Jamie Smith

November 9, 2023

5  out of  5 rating by Jamie Smith
"Dan and his office team are simply amazing! Whenever I have needed anything they have taken care of me without hesitation. They are so much more then just professionals working for me…they are definitely a State Farm family. Thank you for all you do."

Peter Guzelak

November 9, 2023

5  out of  5 rating by Peter Guzelak
"Casie and Dan are both great. When we have questions, Casie always emails us back promptly and is very informative! Overall, this is a great office and we would highly recommend!"

Mariah Rodriguez

November 8, 2023

5  out of  5 rating by Mariah Rodriguez
"Ashley was very helpful! I asked about 101 different questions and she answered all of them. As a first time insurer I got off the phone feeling 100% aware of what was covered in my policy. Thanks so much."

Trish Pedrosa

November 8, 2023

5  out of  5 rating by Trish Pedrosa
"Maureen was great! Very knowledgeable and answered all of my questions!"

Tasmyn Davis

November 7, 2023

5  out of  5 rating by Tasmyn Davis
"Maureen Brodhead was very helpful and professional in regards to assisting me with one of my clients!"

Scott Micho

November 4, 2023

5  out of  5 rating by Scott Micho
"I had a great experience with Maureen. She is extremely knowledgeable, professional and friendly. She really cares about the customer. I highly recommend her and the agency. I promise you will not be disappointed!!!"

Shawna Lawrence

November 3, 2023

5  out of  5 rating by Shawna Lawrence
"Dan and his team are wonderful. Ashley specifically. Anytime I need anything they are easy to get a hold of which I appreciate. If you are looking for a State Farm rep in your area I definitely recommend coming here!"

Jake Lockett

November 1, 2023

5  out of  5 rating by Jake Lockett
"I’ve had such a great experience with Dan tivnan insurance in the 6 months I’ve been with them. Ashley has been so great to work with as she’s extremely personable and an excellent communicator. Very quick and detailed responses which I personally value highly, while being very knowledgeable about insurance and always willing to answer any question big or small. It’s like talking to a friend when talking with her. Ive also been pleased with the rates I’ve been getting for auto and renters insurance. Couldn’t recommend working with them more if you’re local to the Syracuse area!"

Haley Florczyk

November 1, 2023

5  out of  5 rating by Haley Florczyk
"Call Ashley Henry today for all your insurance needs! As someone who knew very little about what coverage I needed, Ashley made sure to go over all the details with me as I switched onto my own car insurance plan. Ashley’s attentiveness and friendliness helped make the process so easy!"

Michael Smith

October 30, 2023

5  out of  5 rating by Michael Smith
"Been with State Farm 40-/+ years"

Brian Clark

October 27, 2023

5  out of  5 rating by Brian Clark
"You guys are the best"

Angela LaCross

October 27, 2023

5  out of  5 rating by Angela LaCross
"Easy to work with, gets all the information quickly. Worked with Ashley she is great."

Elaine Bradley

October 27, 2023

5  out of  5 rating by Elaine Bradley
"Wonderful staff .very helpful and so friendly and fun to talk to. Just like family and friends! Ashley thank you for the wonderful experience and making things so easy for me with the purchase of my truck"

Richard Tsssone

October 23, 2023

5  out of  5 rating by Richard Tsssone
"Great office!! Very friendly and helpful!!"

Jon Duval

October 20, 2023

5  out of  5 rating by Jon Duval
"Dan and Ashley have been great, when I was in an accident both called just to check up with me to see how I was doing, what insurance team beside Dan and Ashely do that! I highly recommend them for any and all insurance needs"

Ashley Burton

October 19, 2023

5  out of  5 rating by Ashley Burton
"Great place with great staff! Very friendly, knowledgeable and caring! Ashley is amazing!"

Angela Bristol

October 19, 2023

5  out of  5 rating by Angela Bristol
"Everyone I have spoken to at this office have been very friendly and helpful! Any questions or concerns are addressed and answered quickly. I am very happy to be a policy holder with Dan Tivnan State Farm!"

David Frank

October 18, 2023

5  out of  5 rating by David Frank
"Best place to get insurance hands down. Dans office is amazing and so helpful."

Haley Hornstein

October 17, 2023

5  out of  5 rating by Haley Hornstein
"Ashley was great to work with very informative and answered all of my questions! She made me feel like I could ask anything and now I feel like I really understand my policy and all it entails. The few times I had the pleasure of speaking with Dan he was incredibly nice and funny, felt like I’ve known him for a while. Great office and people would highly recommend if you are looking for honest up front people which is sometimes hard to find in insurance."