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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jim Capria

July 3, 2024

5  out of  5 rating by Jim Capria
"The staff here is top notch been with State Farm over 30 years."
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Michelle Chamberlain

July 2, 2024

5  out of  5 rating by Michelle Chamberlain
"Very responsive and friendly staff! Been with state farm for over 15 years!"
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Jonathan Sauve

June 28, 2024

5  out of  5 rating by Jonathan Sauve
"Very fast, effective service"
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Pat Connor

June 25, 2024

5  out of  5 rating by Pat Connor
"Maureen was awesome this morning helping with ID cards and binder for a mutual customer!!!"
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James Knight

June 22, 2024

5  out of  5 rating by James Knight
"There's an obvious reason why this State Farm Agency has 5 star reviews across the board - Dan and his people actually care about their clients and giving them the best customer service experience possible. We have been with him for many years now and he and his agents have always gone above and beyond with their efforts to provide us with the best auto and homeowner policies that meet our needs, and at the most competitive rates. Thanks again Dan, for all that you and your staff have assisted us with here in NY - I only wish you had a branch office in Florida!"
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cera grosso

June 21, 2024

5  out of  5 rating by cera grosso
"The team at this office are without a doubt the best around!! Definitely recommend for all your insurance needs!"
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Nicole Thompson

June 12, 2024

5  out of  5 rating by Nicole Thompson
"I would like to say that working with Ashley Henry to get me cheaper insurance was the best!!! I had Gieco for 15-20 years and my rates just kept going up. Ashley explained how that does sometimes happen however, with StateFarm your rates stay the same no matter how long you stay with them. Although I may see a slight increase once and a while but for the most part they stay the same. Which is expected but when you’re with a company for as long as I was I surely didn’t expect my payment to be over $2000.00 for one month in a 6 month policy and after looking back it was the second time they were going to do it! Ashley really did good by me, my husband, and my two girls! She is down to earth, explained what I needed to send her to get everything done. Stayed in contact with me throughout the process and she even stayed up late waiting for me to get done with work to write my policy. If I could give her a 10 star review I surely would! Thank you Ashley for everything you’ve done!!!! 🩵"
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Stephanie Harris

June 10, 2024

5  out of  5 rating by Stephanie Harris
"Dan and his team are absolutely phenomenal. They were knowledgeable and guided me through my policy with ease! If I had any questions, they were answered promptly and professionally! I highly recommend them."
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Kevin kinsella

June 7, 2024

5  out of  5 rating by Kevin kinsella
"Wish i could give 10 stars .. best insurance agent.."
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Elias Makhlouf

June 7, 2024

5  out of  5 rating by Elias Makhlouf
"Very fast very knowledgeable"
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Will Smith

May 23, 2024

5  out of  5 rating by Will Smith
"Thank god I found Dan! He was very knowledgeable about flood insurance. I was able to close on my house with his assistance. He is always there when you need him and I have to give a shout out to his top notch staff as well. They have been great to work with."
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Kathy Landers

May 15, 2024

5  out of  5 rating by Kathy Landers
"They are a wonderful team at Dan‘s office. Very helpful!"
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Celeste Delahunt

May 14, 2024

5  out of  5 rating by Celeste Delahunt
"After working with Casie the last few weeks I’m assured switching to State Farm was the right move for me! She was on point with all my questions and an absolute pleasure to work with! Thank you, Casie!!"
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Eileen Saucier

May 13, 2024

5  out of  5 rating by Eileen Saucier
"Dan and his office are amazing! They are prompt with help and to answer any questions. They are caring, friendly and wonderful. I would recommend his office to everyone in need of insurance"
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Zhen Teng

May 9, 2024

5  out of  5 rating by Zhen Teng
"Very heart-warming services. Reliable. Quick responce. Details were very well introduced with great patience."
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Matt Mcconnell

May 9, 2024

5  out of  5 rating by Matt Mcconnell
"Ashley and Dan have been fantastic. Excellent customer service! Probably the easiest insurance company I've ever had."
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Yanlit Cid

May 8, 2024

5  out of  5 rating by Yanlit Cid
"Love this agency! And their staff ! Dan is great !🙂"
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Howard Krueger

May 3, 2024

5  out of  5 rating by Howard Krueger
"They have gone above and beyond."
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Lorenzo

May 2, 2024

5  out of  5 rating by Lorenzo
"Very clear on why it costed what it did, and how I could bring it down and what I needed to do. Thankful"
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Sylvia Galdon

May 2, 2024

5  out of  5 rating by Sylvia Galdon
"Excellent customer service"
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Kevin Russell

May 1, 2024

5  out of  5 rating by Kevin Russell
"Had a great experience with Casie today……each time we communicate with Dan Tivnan’s State Farm agency in Central Square NY, we’re so glad he and his team take such great care of us. We highly recommend this agency….they’re always on point! Maura is always awesome too!"
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Elaine Esney

May 1, 2024

5  out of  5 rating by Elaine Esney
"I just love that they take the time to figure out what’s best for you! Dan and Ashley always follow up when they say they’re going to and share their knowledge with you! 5 stars!"
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Michael Jacopelle

April 26, 2024

5  out of  5 rating by Michael Jacopelle
"The quality of service at Dan Tivnan’s State Farm Agency is Exemplary. All questions and concerns are easily addressed in a quick, and professional manner. While also maintaining a personal level of customer service with each individual person . I would highly recommend them to anyone no matter what insurance preferences are required. I give them a 5 star plus rating. Sincerely, Michael Jacopelle Auburn NY."
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Nicole Robles

April 26, 2024

5  out of  5 rating by Nicole Robles
"Dan and his staff are wonderful to work with. They are always so helpful and efficient. Thank you for everything you do!!"
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Donna Gates

April 24, 2024

5  out of  5 rating by Donna Gates
"Dan and Moreen have been extremely helpful and efficient at helping with my auto insurance and life insurance."